ACT! 2000

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"ACT! 2000" Overview

If you are in a business where sales staff make sustained connections with prospects over any period of time, you need some way to track these profiles. Act! 2000 provides just such contact management.

Installing Act! 2000 is very easy. It requires around 50 MB of hard disk space, which can grow considerably depending on the number of contacts you enter. While we were examining the software, though, an odd printing problem occurred. Act! comes with a toll-call support line for installation and configuration--90 days free from first call--with an automated call attendant waiting on the other end. (Reaching a real person, however, did not take long.) Although this particular printing problem was not reproducible, the technical support person was friendly and helpful. Given the complex nature of Act! 2000, you may easily encounter a problem over a year of use. The online fax-back service, and pay-per-use technical support options, should meet the needs of most users.

This feature-rich (sales forecast, groups, sales reports, sales opportunity tracking) contact-management software has added elements in this version. There is tighter integration with Microsoft's Outlook, allowing you to import contact information, use Outlook Mail from within Act! 2000, and view your calendar activity in Outlook. Better group management, easier e-mail access, graphical reports, and an improved database lookup are just a few of the improvements. Act! 2000 remains a top choice for contact management software. --Rob Frankland

"ACT! 2000" Specifications

See rebate details. ACT! 2000 is a tool for managing and growing your business relationships. It helps you to make contacts, build relationships, and get results. ACT! 2000 helps you track those details and tasks to better manage--and profit from--your relationships. Plus, ACT! 2000 lets you see every opportunity in your pipeline so you know whether to cultivate new business or close pending deals. You can then create easy-to-read reports that show you the bottom line. ACT! 2000 also includes expert sales assistance from Dale Carnegie Training, seamless integration with leading Microsoft products, and easy links between your desktop, laptop, and handheld PC that keep you productive--even on the road. You can even keep track of expenses so that all you have to do is print out your expense report when you return. Finally, ACT! 2000 helps you sell more with the edgiest Internet sales tools. Buy prospects that match your favorite customers and automatically fill in prospect and industry information--right from the Internet.

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